Returns & Exchange:
All products purchased from sbmilega.pk can be exchanged within 7 days of purchase only if:-
- The item(s) is faulty, damaged or defective at the time of delivery
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
You must notify us within 3 days of delivery by writing to email@example.com or by calling at +92 300 8888 738, in case you want to raise a dispute. At sbmilega.pk, we look at each dispute on a case-by case basis and tries to be fair to both parties.
Replacement will be sent in case a defected/faulty/damaged item is shipped. You will be required to email photographic evidence of the defective item at firstname.lastname@example.org, within 7 days of purchase before any claims can be processed.
There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
- Exchange request is made outside the specified time frame.
- The product is damaged because of use.
- The product has tampered.
- Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.