Returns & Exchange:

All products purchased from sbmilega.pk can be exchanged within 7 days of purchase only if:-

  • The item(s) is faulty, damaged or defective at the time of delivery
  • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

You must notify us within 3 days of delivery by writing to contactus@sbmilega.pk or by calling at +92 300 8888 738, in case you want to raise a dispute. At sbmilega.pk, we look at each dispute on a case-by case basis and tries to be fair to both parties.

Replacement will be sent in case a defected/faulty/damaged item is shipped. You will be required to email photographic evidence of the defective item at contactus@sbmilega.pk, within 7 days of purchase before any claims can be processed.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

  • Exchange request is made outside the specified time frame.
  • The product is damaged because of use.
  • The product has tampered.
  • Anything is missing from the package including price tags, labels, original packing, freebies, and accessories.